Promoting your business online: Social Media

Social Media became in the last couple years more and more important also in regards of promoting your business online. With so many platforms to choose from it is understandable that especially newcomers can feel a little overwhelmed. Today we would like to post a few general questions business owners often have and answer them.

Why should I use Social Media to promote my business?
There are many reasons to use social media to promote your organization. One very important is transparency. This may sound wired but this is actually one of the most important reasons especially for new businesses. Just imagine you find a product on a website you have never heard of, provided by a company you don’t know. Would you give them your address and credit card details without hesitation? Now imagine you find the same company on Facebook and see that they have a lot of fans plus a lot of great reviews. It is now so much easier to trust them. If the same company has not only Facebook, but also Twitter, YouTube and some other accounts were they are actively post and interact with their audience you will feel much more comfortable to use their website.

Another reason for using Social Media is feedback. As soon as you have build an audience you can ask them for feedback. For example: You have a bakery and your blueberry muffins are the best. Now you feel it is time to introduce muffins with a different flavour, but before you go and buy the ingredients you can ask your customers if they would like to buy them. And later you can even ask them how they liked them.

Last but not least you can use various social media platforms to advertise. Depending on the platform you may be able to place a banner, text or even video ad. We compared text, banner and video ads in our post Promoting your business online: Online Advertisement

Should I use every single platform?
Well, it doesn’t hurt if you secure an account with the mayor platforms, just in case you want to use them later. However, if you don’t use a platform frequently you shouldn’t mention it on your website nor encouraging people to follow you when you know you won’t use it.

Which platforms are best for my business?
General speaking you may want to have a Blog and a Facebook Page, even if you are a B2B business, a LinkedIn Page might also be a good idea. We know some business owners who really like using Twitter, while others don’t know how. Google Plus and YouTube are also great platforms and there are of course various location based services such as Foursquare and Yelp you want to check out, especially if you are a restaurant or pub owner. Depending on the nature of your business you may want to plan which platform to concentrate on and which you can keep for later. In our free consultations we help you to figure out which one might be best for you.

Social Media Expert vs Do It Yourself…
This is not easy to answer. Some business owners love to use social media and to update their audience while others prefer to leave it to an expert. In our consultation we often bring up the example of using an accountant or doing accounting on your own. Some may find it easy and do not want to use an accountant while others prefer to have one. It is up to you what you feel is best.

How much does it cost to have an agency managing my social media needs?
It largely depends on the kind of platforms you want to use, the amount of updates you would like to provide to your audience and also how many platforms the agency has to manage for you. Another factor is if you need someone for setting up the account as well as your goals. Many of our clients like to combine related services such as Social Media Management and Social Media Advertisement.

All our packages are tailor made, this is why we offer free consultations to get to know you, your goals, your needs as well as budget. We also offer flexible packages so you can increase, decrease or even pause our services depending on your current situation. To learn more about us feel free to follow the links below.

http://teccrab.com – Web
http://blog.teccrab.com – Blog
http://twitter.com/teccrab – Twitter
http://facebook.com/teccrab – Facebook
http://plus.google.com/+teccrab – Google Plus
http://www.youtube.com/user/teccrab – YouTube