Welcome back to promoting your business online, our ongoing series where we provide helpful tips for your online advertisement campaign during the holiday season. We arrived at the last days of October and need to get ready to make our first real adjustments. At this point it is very much the same for online shop owners in the US and Canada. The big ticket items in November are Black Friday and perhaps Cyber Monday, followed by the holiday season in December.
In our article “First Analytics” we talked about the questions we will have to ask ourselves. We also established our base line and can now use these information for future decisions. Today we have to prepare for the first real adjustments and have to make some hard decisions. Our tasks are:
- Finding underperforming platforms and decide what to do
- Adjusting or eliminating underperforming target groups and markets
- Increasing the budget to start the first push
The first task will relate to the questions we asked earlier. To refresh, we asked ourselves how well is a platform performing and used traffic, purchases and abandoned shopping carts as our guiding factors.
The bottom line is the question if a platform has returned our investment. So if we have invested $300 in September for platform A, we like to get at least $300 back. Ideal would be a return between 20% to 30% over the investment. However, it is possible you have not seen any sales from the ads in September due to the low budget or nature of the items sold on the store. We like you to keep that in mind. September is designed to start the season, establish a baseline and have the algorithm working in our favour.
Because we started all our advertisement with the same budget in September we can very easily compare each platform based on performance. Our baseline will also guide us for further adjustments later in November. Two more articles we like you to keep in mind are:
- Calculating Online Advertisement Budget, where we were calculating our budget.
- Distribution Online Advertisement Budget, where we decided where to invest our ad budget.
The two articles we published in August will come in handy again. Just to refresh your memory. In those articles we talk about calculating a budget for different platforms, how to invest in platforms that matter and what the strategy for the season for each platform can be. We started with a low budget in the beginning, to kick off the season, get some baseline information and help the algorithm. We then planed to increase the budget slightly and invest heavily at the end.
With the baseline established in September we have now a better idea which platform is performing well and which is not giving us a good return. We start by removing taget groups or markets that do not perform well. For example, if we are not getting any traffic nor sales from Region A we can assume this region is not performing in our favour. Another indicator is the average time spend on the shop. If visitors from Region B are only on the store for a few seconds might indicate the interest is low. Those regions need to go onto our ignore list to make room for traffic from regions with higher sales numbers, traffic and time spend on the website. We can go even further and look at other factors, but regions is in most cases the easiest to adjust.
Our second step is to slightly increase our budget. We like to refer back to the budget calculation and distribution posts we mentioned earlier. Based on your strategy you may have already increased your budget slightly by mid October or have waited and need to increase the budget by the end of October, after making the target group adjustments of course. The slightly higher budget will be needed to help with a push at the end. The next adjustment will be right before Black Friday and will stay that way until the end of the season. But we will have a few more posts for you ready by then as reminder.
Your tasks for now are analyzing underperforming platforms and consider removing them form your campaign. Use the budget designated for that platform to strengthen the platforms that perform better. If your social media representation is strong you can easily invest more in Google ads, if you feel ads on Social Media are still necessary keep them. The budget you assigned in the beginning of the season should lead you to more sales. In our experience the larger numbers will come in November and December, if you had already sales now you will feel more confident and have more datapoint to work with. If not and you feel an extra pair of eyes might come in handy, give us a call.
You can reach us at +1 833 TECCRAB that is +1 833 832 2722
You can follow our LinkedIn Page at https://www.linkedin.com/company/teccrab
Our website is http://teccrab.com
Interested in our WebShop Management Solution? Book a free Consultation via https://sales.teccrab.ca/wsms2021
Our friends and supporter from the construction industry will be happy to hear we also have special packages for you. You can leave your contact details to get more details here https://sales.teccrab.ca/construction-industry
Todays topic in our series Promoting your business online is certainly a more complex one and we feel it might be a good idea to start with some basic information. SEO stands for Search Engine Optimization and is what you need to do to get your website found on platforms such as Google, Bing and Yahoo, to name a few.
Depending on who you are talking to the opinion on what kind of work is involved varies. Some will see the implementation of keywords in your website, listing your business on search engines and some other more technical aspect as what SEO is about. Others might see everything to drive traffic to your site as SEO.
Beside the definition there are also many different ways to actually get your site up in ranking and there are even reasons why you may not want to do it. Yes this may sound strange, but you may not want to increase the traffic to your site and we will try our best to explain why.
Lets say you are selling products on your website you also manufacture. The traffic to your website is decent but not amazing. Now imagine the traffic to your site suddenly increases so much that the amount on orders you are receiving exceeds your production capacity. Soon you will find yourself in the unfortunate situation that you can not satisfy your customers anymore. They start to leave bad reviews all over the internet and the entire experience did hurt your business more than it helped.
A much better approach is to increase the traffic to your website slowly so that you have time to adjust and to decide if you need to hire more people and invest in new equipment. This is why you may want to consider getting help from an agency or hire someone to help you in this regard.
Now the problem is that anyone can call themselves SEO Expert and the unfortunate truth is that there are so many bad once out there. To find a good one is very important. We therefore encourage you to shop around before you decide who should support you and we hope some of the following tips will help you in your decision.
- Be sceptical if someone promises you to get you on top of every search engine in just a few weeks.
- A good agency will not only explain what they want to do, but also involve you in the decision process as much as you want
- A good agency will explain everything in terms you understand and will try their best to secure you feel included and be able to ask any question you may have
- A good agency will provide you with a long term plan and will inform you if adjustments are needed
- We here at teccrab will secure you have access to your Google Analytics Reports so you can check your traffic anytime you want. Even if other agencies prefer to use a different software to track the traffic to your website, you should get frequent reports regardless.
We had the unfortunate experience to meet some business owners who got burned by some “experts” who promised them to be on the 1st page on Google. This may sound strange but we as well get frequently Emails from “experts” who tell us our site needs help and promise us to be on the 1st page of Google. They claim to have analyzed our site meticulously without realizing we offer SEO services as well.
The problem as we see it is that good agencies have not only to comped with those “experts” but also get harmed by their business methods. We had clients who raised their eyebrows the moment we mentioned SEO, just because they get flooded with junk Emails. An even bigger problem is when you trust your website to the wrong SEO expert. Because it can be much more dangerous than trusting a bad printer or designer for example. Even if you have to pay for an awful designed website, a brochure or business cards you probably won’t be out of business. Trusting the wrong SEO expert can put you on the so called Blacklist and getting your domain off this list is very time consuming and to repair the bad reputation you may have received online can cost you even more.
Good agencies and experts will support your business with so called white head SEO. They will inform you about changes and advise you what to do. The process to increase the traffic to your site will be managed in a way that is beneficial to your business. A good agency will become a valuable partner you can trust.
We offer free consultations and encourage you to take our offer and compare it before making a decision. To learn more about us please feel free to check out the following links:
http://teccrab.com – Web
http://blog.teccrab.com – Blog
http://twitter.com/teccrab – Twitter
http://facebook.com/teccrab – Facebook
http://plus.google.com/+teccrab – Google Plus
http://www.youtube.com/user/teccrab – YouTube
In our previous post in our series of “Promoting your business online” we talked about some steps you should consider when you are going to develop a website for your business. Today we would like to talk about Online Marketing and like to give you an overview what to do after your website is ready. Online Marketing starts more or less already when you are developing your website. You may have heard the term SEO, which stands for Search Engine Optimization and is important to make sure that a search engine such as Google, Bing or Yahoo actually finds your site.
But Online Marketing is so much more and includes developing strategies for your Social Media Activities, Online Advertisement, Videos and your entire Public Relations you do online. So where to start you may ask and we would like to try to point you into the right direction with this post.
1st Question: Your Website
Remember that you won’t have any traffic to your brand new website, except from yourself and your developer in case you have one. A good idea is to make sure the content on your site describes what your company has to offer. Make sure your website is optimized and easy to navigate. If your site is ready start submitting your website to search engines to get listed. Make sure you have important information on your site such as a sitemap, disclaimer and contact details. Google as well as Bing have so called Webmaster Tools which are very useful. You also should think about using Google Analytics to keep track of your traffic.
2nd Question: Budget
Make sure you have a budget for Online Advertisement and other Online Marketing Activities. If you have a developer on your site you may already have a starter package included to help your site getting a boost. If you want to try it yourself we recommend starting with a small budget to collect some data and increase the budget a little bit after the first month. Be aware that you probably won’t get any new clients when you run an ad for just a few weeks. But you should see a return after running an ad for 3 month. Many small business owners are not aware that Video Advertisement isn’t as expensive as it seems. Our CEO has published an article about this topic on LinkedIn which you can find here: “Why you should consider Online Video Advertisement”
3rd Question: Platform(s)
There are several platforms that might fit your business better than others. Make sure you are investing in the right once but be open to experiment with other options if you have the budget for it. Diversity is the key and better than putting all your money into one platform and hope for the best. If you are not sure which platforms are the best for your business we offer free consultations to help you finding the right once for you. Running a few ads on Bing or Google is for sure a good idea as well as starting building an audience via Facebook, Twitter and other social media platforms.
We hope our tips helped you to get an idea what to do. If you have any questions or would like to see what we have to offer visit http://teccrab.com